Our software is used by world-leading organizations
...but we aren't a huge enterprise
We are a self-funded software company. We built Deskpro with our customers in mind; we don't answer to investors. Our team of customer-focused superheroes is committed to creating and supporting the best helpdesk software.
Big enough to trust, small enough to care.
We’ve been creating helpdesk software since 2001. So our co-founders have been at the forefront of the helpdesk industry for over 20 years.Meet our team
What makes Deskpro different?
Customers are at the heart of our product
Our goal is always to create intuitive and effective software. And our customers’ feedback is fuel for continuous improvement.
Deskpro is our solution for efficient multi-channel interaction management.
Our software brings harmony to any workplace
Deskpro software is highly customizable to fit diverse needs and use cases, and has been designed to scale whatever your sector or vertical.
Organizations across the globe use our software to improve communication with their end users, whether they are internal, such as employees, or external, such as customers.
Our team strive to create the best software for you
Deskpro is made for you. A sentiment echoed across the company; in everything that we do.
We pride ourselves on making every customer feel valued
Our team is always on hand to ensure your helpdesk works exactly as your organization requires.
At Deskpro, we believe creating the best support software starts with providing the best support.
And we like to think that our team go above and beyond
We take pride in the quality of our product and support, so we are pleased that our ratings reflect our hard work.
But don't just take our word, our customers are some of our greatest advocates
During our cost-benefit analysis, the decision to pick Deskpro was a no-brainer. It’s head and shoulders above the other helpdesks that we trialed.
Director of LTL Operations
Deskpro has been amazing for us. I would definitely recommend it to anybody who needs a powerful, customizable, and affordable helpdesk.
The support team went above and beyond to help us. They’re very knowledgeable and responded quickly, making the implementation process easy.
Plus, our software doesn't break the bank
We have always believed in providing effective helpdesk software at a fair price and our transparent pricing reflects that; we don't lock away essential features with expensive plans and bolt-ons.
Our comprehensive plan Team provides the fundamental features needed to operate a robust helpdesk. Professional and Enterprise, our next tier plans, simply offer additional benefits to our already extensive platform.
Cloud or On-Premise?
Decide which deployment is best for you
The recent shift toward Cloud-based software has seen helpdesk providers phasing On-Premise out.
But we want you to have a choice, so we're committed to improving and supporting Cloud and On-Premise.
Our features enable thousands to provide exceptional support
Our comprehensive Team plan offers a powerful solution with a full range of helpdesk features from ticketing to live chat and knowledge management all included, plus much more.
It provides customers across industries and verticals the essential tools to operate a robust, multi-channel helpdesk.
See how Deskpro compares to other helpdesk solutions
Are you considering moving to Deskpro from another solution?
Or simply want to see how we compare to other leading helpdesk platforms.